CRM Basket puts your contacts, text messaging, email, booking calendar, reviews and website in one place — and then does the following up for you. Built for small businesses, priced like one tool instead of six.
Each of these is normally a separate subscription with its own login and its own bill. In CRM Basket they share one contact list, one inbox and one calendar.
Can't pick up? Within seconds the caller gets a text from your business number asking how you can help. The conversation lands in your inbox, and the lead never goes to the next name on Google.
SMS, email, Facebook & Instagram messages, Google Business chat and website webchat — one thread per customer.
Share a link, let customers pick a time, and let automatic reminders cut the no-shows. Syncs with Google and Outlook calendars.
Every contact, note, call and quote in one record. Drag deals across stages and see exactly where the money is.
After every job, send a review request by text. Reply to Google and Facebook reviews from your inbox.
Send a seasonal promo, a reactivation offer or a newsletter to the whole list — or just the customers who haven't been back in 90 days.
Drag-and-drop pages with forms that drop straight into your CRM. Hosting included.
New lead? Text in 30 seconds, email in an hour, call reminder tomorrow. Set it once — it runs while you work.
Most small businesses piece together a CRM, a texting app, an email tool, a scheduler, a review service and a website builder — and none of them talk to each other. CRM Basket is all of it, for less than any one of them charges a growing team.
You don't need an IT person. Most customers are sending their first automated text the same day they sign up.
Create your account in about two minutes. You get the full platform for 14 days — nothing is locked behind a higher tier.
Upload a spreadsheet or import from your old CRM. Get a local business number for texting, or forward your existing line.
Flip on missed-call text-back, review requests and appointment reminders from ready-made templates. Then get back to work.
No tiers, no per-user fees, no "contact us for a quote." Try it free for 14 days, then $97 a month or $970 a year.
Billed monthly after your 14-day free trial. Cancel anytime.
Start 14-day free trial“I spent years running a small business myself, with a phone that rang while I was under a machine or in front of a customer. Every call I couldn't answer was money walking to a competitor. CRM Basket is the setup I wish I'd had — the whole marketing suite, one bill, and it follows up so you don't have to.”Eric Stewart — Founder & CEO, CRM Basket · Gardiner, New York
Still not sure? Call 888-569-7839 or email Eric@CRMBasket.com. You'll get a person, not a ticket.
No. If you can use a smartphone you can run CRM Basket. The most popular automations — missed-call text-back, review requests, appointment reminders — come as templates you switch on. If you get stuck, we'll help you set it up.
You get the complete platform, not a limited version. Import your contacts, connect your number, try the automations with real customers. If it isn't for you, cancel before day 14 and you won't be charged.
No contract and no setup fee. Pay monthly at $97 or yearly at $970 (two months free). Cancel from inside your account whenever you want.
Yes. You can forward your current number to CRM Basket so missed calls trigger a text-back, or we'll set you up with a new local number for texting and calling. Many customers use both.
It can. The builder includes hosting, forms and a chat widget that all feed your CRM. If you like the site you have, keep it — just drop in the chat widget and forms and CRM Basket will still capture every lead.
Big-name CRMs charge per user and sell texting, email, scheduling and reviews as add-ons. CRM Basket includes all of it in one flat price, with unlimited team members, because a small business shouldn't need a procurement department.
Your subscription covers the platform. Text messages and calls are billed at carrier rates — usually a fraction of a cent to a couple of cents per message — so a typical small business spends a few dollars a month on top of the plan.
Start your free trial today. Two weeks from now, every missed call will have gotten a text, and every finished job will have asked for a review.
Start your 14-day free trial